Customer service excellence workshop-Kuwait
With service excellence, there are no losers. Customers win. Employees win. The organization wins. Delivering first-class service is a successful strategy for everyone.
Delivering Service Excellence training course covers all the essential customer service techniques helping you to identify your customer's needs and keep delivering a level of service that ensures loyalty and increased profits.
Who is suited for this course?
This course is designed for young, entry-level professionals that have just entered the workforce. The training courses will help to ensure your staff can create a positive experience whenever they deal with customers. Customer service is vital to a company’s reputation and our trainers understand what it takes to deliver a great service. By helping your staff understand customer needs, this training course will educate them about the benefits of a customer-centered approach.
What is the course duration?
This is a two-day course. We highly recommend booking your spot as soon as possible, as spaces in all EYTC’s courses are limited!
What are the course timings?
The course will run from 9:00 a.m. to 4:30 p.m. daily, inclusive of breaks.
How can I register?
To register your interest for this course, kindly click the register icon and a coordinator will be in touch shortly to assist you.
How can I avail CPE/CPD hours?
After attending the entire class, all delegates will receive a certificate of completion with the course details and the total number of CPE credits attained. Kindly note that, in order to attain the certificate of completion, candidates are required to attend all scheduled classroom days.